FCRA Background Checks | Employment Screening

I signed up to do a criminal background check on a new maintenance worker for our condominium association. This worker came with excellent references which now I believe were friends posing as previous employers. When I spoke to Lourdes at BCS Background, she suggested to add a SSN Trace to verify legal name and any aliases prior to performing a criminal search. Lo and behold, this maintenance man had given us his middle name as his first name so that his criminal records would not be found. Once BCS ran the criminal search using his true name, a plethora of past criminal records came back ranging from burglary to assault and battery. Lourdes then suggested doing a county court search in the event of a stolen identity or human mistake at the database level. BCS even provided us with a mugshot to verify that it was indeed the same person that we were about to hire to go into our owner's apartments and be around families. When I fearfully approached this individual with the criminal report, he cursed at me and kicked a supplies box on his way out! I just want to thank BCS Background and specifically Lourdes for educating me in the background screening process. The cost was under $40 and initial results were provided within a couple of hours while additional county search completed by early the next day. Thank you for helping us dodge a bullet (pun intended).

I had some difficulty because I tried to place the order without setting up an account, I was shocked that someone answered the phone and surprised that Julian took the time to help me set up the account. He even followed up with an email offering to help me further should I need more help..... that’s customer service that I truly appreciated.

Just signed up to run federal contract compliant background checks on 42 staff members. Their customer service personnel went above and beyond to precisely advise me on what my govt contract required without upselling me. Turnaround time was within 24 hours and lastly, their reports were accepted by the contract's procurement officer.

I switched to their services over 10 years ago because they listened and came through with a solution to streamline my hiring process faster and more cost-effective than my previous provider.