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iScreenHire: Mobile Employment Screening

Applicant initiated employment background checks for mobile devices.

With a vast majority of employment applicants using mobile devices, having a robust mobile screening solution indicates your company is at the forefront of leading-edge technology.

By using iScreenHire, you will be able to generate a link that can be texted or emailed to a potential job applicant from within your account.

If your organization does not offer the right mobile experience, the likelihood of the candidate completing the application is significantly limited. To do this, you have to strike a balance between disclosure, privacy, and ease of use.

With thorough research and countless user case studies, iScreenHire is designed to reduce information input time on your end while helping you increase your applicant’s completion rates.

Electronic Signatures
iScreenHire comes with some of the most sophisticated digital signature technology available. It includes a certificate of authority to ensure validity as well as a wet signature to capture the applicant’s signature. It also provides cryptography to ensure security and peace of mind.

Compliance Disclosures
Having the right language on your digital consent disclosures is very important. With iScreenHire you can use a standard FCRA disclosure agreement or upload your own. The critical thing is whichever you choose, it will be appropriately displayed, and the applicant is not allowed to proceed until they’ve agreed and consented to the terms before moving to the background check process.

Some people are reluctant to use e-signatures because they think they are not as legal as handwritten, but they are. Especially in the case when you use audit logs and certificates of completion. iScreenHire uses comprehensive audit trail procedures, including digital certificate, user authentication, signature completion, and opt-outs. So if at any time there’s a controversy, you’ll have the trail to know who signed what and when.

Dynamic Forms
Requesting the right information for a background check so the candidate fills out what’s needed is a complicated process.
With iScreenHire you’ll be able to create custom packages on the backend based on job position and the app will dynamically change the forms to request the necessary information. This ensures you are not wasting the candidate’s time and reduces the tendency for errors.

iScreenHire’s applicant portal provides candidates with an account to view, download, and share results. This is important because the candidate now has visibility on what’s reported. This gives them a sense of transparency and ownership of their data.

Additional Information
Sometimes in the process, more information like DOB, reference names, or dates, etc. is needed. Traditionally this has been a bottleneck because a back and forth begins between the candidate, HR, the background check company and the information source. With iScreenHire and pre-configured data requests, the information provider can actually send requests straight to the applicant requesting the required information. This dramatically reduces the back and forth, improves communication and ensures a faster return time.

Error Handling
One of the biggest drawbacks of putting the responsibility of filling out information onto the candidates is normal data input is error-prone. This can cause delays in getting the right information. With iScreenHire you’ll get the tools to create required fields with intuitive error-handling call outs. The result is the right information the first time.

Status Checking
In the past when the candidate agreed to a background check the information went into a black hole until they learned whether they were hired. With status checking the candidate can now go into the portal and see where they are in the process. They can also receive updates and get notified when results are returned. This gives the candidate knowledge and a sense of being a part of the process.

Dispute Resolution
Disputes happen. It’s an important part of ensuring FCRA guidelines are followed and the applicant rightfully has a chance to dispute incorrect information that could prohibit being hired. With iScreenHire, if the record is not accurate, the candidate has the ability to file a dispute and sends the appropriate information to the background check company for further investigation. A dialogue begins that
allows the background check company and the candidate to collaborate in resolving the issue.

Notification of Rights
An important component of FCRA laws is the notification of the candidate’s rights. With iScreenHire there’s a clear pathway for the candidate to understand their rights under the laws. This gives them a better understanding of the process and their rights, as well as establish trust in the process based on disclosure and transparency.

Client Branding
In a world where all background check companies look the same, with iScreenHire, you and your customers will be able to stand out by using their own logo, colors, and general styles. The app is built to incorporate company branding. This gives the candidates their first taste of the brand and how well they can
connect using technology and great design.

Custom Themes
Another way iScreenHire helps you stand out is through custom themes. With our customization capabilities, you’ll be able to do things like adding a custom hi-res background image, change colors, and even choose completely different themes based on industry or client type. It’s the best way to show your clients you have the flexibility to meet their mobile needs both in functionality and user experience.

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